Is your pharmacy ready to communicate with patients anywhere, any time? We understand how important it is for you to develop meaningful, long-term relationships with your patients outside the four walls of the pharmacy. With today’s healthcare consumers demanding convenience and the ability to interact with your pharmacy on their terms, we know that consistent, reliable and trusted communications are critical to your success.
Fusion-Rx® is the industry’s first comprehensive patient communication solution designed for the future of pharmacy — eliminating the need for piecemeal communication solutions, reducing variability in messaging and improving the patient experience. Fusion-Rx allows you to communicate important clinical, health and adherence information in a cohesive, consistent manner in order to influence patient behavior and improve health outcomes.
hours saved per year
reduction in return to stock
of refills ordered after hours
As the pharmacy moves from a dispenser of medication towards a more holistic provider of care, the ability to communicate with patients about more than just their medications is critically important. Fusion-Rx develops an understanding of each patient through the lens of their prescribed therapy, and leverages this intelligence to deliver targeted health messaging that influences behavior and improves outcomes. Examples include:
Fusion-Rx smart text messaging is the new way to improve medication adherence, combining the effectiveness of text messaging with the more secure, feature-rich experience of a mobile browser. Patients can securely view detailed information on their medications, empowering them with information that drives improved adherence.
Our web and mobile solutions give patients the ability to quickly refill a prescription or securely view additional details. We can provide you with a pharmacy-branded mobile app, or you have the option to integrate your existing pharmacy or grocery store app with Fusion-Rx, improving the patient experience and reducing the administrative burden of supporting multiple apps.
If your IVR isn’t reducing your administrative burden and giving you more time to focus on high-value activities like patient care, it may be time for an upgrade. Fusion-Rx interactive response is a powerful, cloud-based and patient-centric IVR. It automates workflows and enhances patient interactions through advanced features like text-to-speech that verifies patient name, drug name(s) and shipping address. Is your pharmacy ready for an advanced IVR? Find out here.
Fusion-Rx integrates with virtually every pharmacy management system on the market. By sharing data in real-time with your pharmacy management system, Fusion-Rx understands the current status of all the prescriptions in your system, and uses that information to drive timely and accurate communications. Refill requests are automatically posted to your work queue, and your patients no longer receive notifications after a prescription has been picked up or a refill was dispensed.
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