engage patients

Optimize your virtual experience

A COMMUNICATION PLATFORM THAT PUTS THE PATIENT AT THE CENTER

The ability to personalize pharmacy patient messaging is critical to any business, and pharmacy is no exception.

As your pharmacy evolves towards a service-based model, pharmacy patient messaging is about more than just medications. With OmniSYS, you can deliver personalized messaging to your patients based on their pre-existing conditions, health risk factors, and immunization gaps. Plus, you’ll have access to additional engagement tools like Medicare Part D plan comparison that keep your patients engaged and your business growing.

Choose OmniSYS to:

Coordinate patient messaging across all modalities
Streamline patient communications management
Increase awareness for pharmacy services
Engage patients in relevant clinical services
Build long-lasting relationships
Increase your revenue
Differentiate yourself from the competition

LEVERAGE INSIGHTS TO DELIVER PERSONALIZED PHARMACY PATIENT MESSAGING

OmniSYS develops an understanding of each of your patients through the lens of their prescribed therapy, and leverages this intelligence to deliver targeted messages that help your patients improve their health and grow your business.

Medication
Adherence

ImmunizationS

Clinical
Services

Point-of-Care
Testing

Medicare Part D
Enrollment

UNDERSTAND HOW PATIENT ENGAGEMENT CAN BENEFIT YOUR PHARMACY

Explore our solution brief to get a detailed overview of how our patient engagement solution can specifically work for your organization — whether you’re a retail pharmacy or an outpatient hospital pharmacy. Within a short read, you’ll understand all the benefits that your pharmacy can expect.

Solution Brief - Retail Pharmacy

Solution Brief - OutPatient Pharmacy

ENGAGE PHARMACY PATIENTS ON THEIR TERMS

Is your pharmacy ready to communicate with patients anywhere, any time?

Allowing patients to engage on their terms is important to developing meaningful, long-term relationships outside the four walls of your pharmacy. Give your patients the power to choose how they want to interact, with the confidence that they will have the same great pharmacy patient messaging experience no matter which method they choose.

Text messaging just got smarter

By combining the effectiveness of text messaging with the more secure, feature-rich experience of a mobile browser, you can engage patients in a whole new way.

Web and mobile options that make sense

Improve the patient experience and reduce the administrative burden of supporting multiple digital applications with patient-centric online and mobile solutions.

The future of pharmacy IVR is here

If your IVR isn’t reducing your administrative burden, it may be time for an upgrade. Take advantage of a powerful, cloud-based IVR to automate workflow and enhance patient interactions.

INTEGRATED MEDICARE PART D PLAN COMPARISON TOOL

In addition to communicating to Medicare Part D eligible patients about enrollment, you can also leverage an integrated plan comparison tool that helps you select the ideal Medicare Part D plan for both the patient and your pharmacy.

Empower patients to make the best health plan decision
Improve patient loyalty and engagement
Become a trusted community health provider

Implementing a pharmacy patient messaging strategy doesn't have to be hard. Where do you want to start?

Outbound Messaging

Improve outcomes with meaningful, timely and proactive communications based on an understanding of each patient.

Web & Mobile Solutions

Increase patient engagement with digital communications that will impress even your most tech-savvy patients.

IVR

Provide a meaningful experience to each and every patient who calls your pharmacy with cloud-based, next-generation IVR technology.

EXPERIENCE THE OmniSYS DIFFERENCE

OmniSYS’s Fusion-Rx® eliminates the need for piecemeal communications solutions and allows you to deliver personalized clinical, health and adherence information to patients that influence behavior and improve health outcomes.

Supports independent, chain, and hospital pharmacies
Advanced IVR, digital and mobile capabilities
Improves medication adherence
Improves Star ratings
Increases reimbursement
Reduces DIR fees
Streamlines pharmacy operations
Enhances patient loyalty

"OmniSYS is much more engaging and actionable for the patient than traditional text messaging. In addition to driving higher refill rates, OmniSYS also made a significant improvement to our workflow with patient requests posted directly into our pharmacy management system's work queue."