Fusion-Rx—the next-generation of patient communication and adherence solutions for pharmacies.

Fusion-Rx provides a feature-rich pharmacy adherence platform that fully integrates advanced inbound IVR and Star-adherence outbound communication as part of patient, pharmacy, and prescriber services. This next-generation technology delivers the convenience and connectivity patients expect for 24/7 pharmacy access via phone, web, and mobile devices.

Patient Engagement

We provide multi-modality access for automated patient reminders and health messaging, as well as prescription management.

Medication Adherence

Our data-driven platform enables targeted communication that drives medication adherence and improved Star ratings.

Loyalty and Growth

We streamline pharmacy operations for increased efficiency and customer focus, boosting brand loyalty and growth.

Fusion-Rx’s cloud-based API enables turnkey integration with over 60+ pharmacy management systems. Our secure, HIPAA compliant solution is deployed at thousands of pharmacies across the US and Canada. Learn more about how OmniSYS and Fusion-Rx can help you engage patients, compete on value, and differentiate your brand.

Fusion-Rx enables you to engage patients on their terms.

  • Connect with patients wherever they are: phone, web, and mobile
  • Patient-friendly pick-up and refill reminders
  • Prescription refill submissions 24/7 via IVR, web, and mobile forms
  • Advanced inbound IVR with automated attendant and voicemail
  • Patient profile provides visibility to prescription status and history

Improve your patients’ health while improving your bottom line.

  • Identify intervention opportunities through data intelligence
  • Send proactive reminders and prescription alerts to patients
  • Inform patients with directed education and health messaging
  • Promote wellness and immunization through targeted programs
  • Improved care for patients means improved Star ratings

Streamline operations for increased efficiency and customer satisfaction.

  • Automated prescriber-refill authorizations save time
  • Support for long-term care reorders streamlines prescription processing
  • Reduce returns to stock for enhanced inventory management
  • Cloud-based API enables integration with your pharmacy management system
  • Increase customer engagement and loyalty with mobile apps
  • Build stronger, more meaningful relationships with the patients you serve