Fusion-Rx Customer Support

Live system support is available during regular business hours: Monday – Friday, 8:30 a.m. – 5:30 p.m. EST

800.325.2017 (select option 1, then option 2, then option 2)


After-Hours Emergency Support

Available for non-functioning services. You will typically receive a response within one hour.


Non-Emergency Requests

Typically handled the same day or the next business day.

Please fill out the Request for Support form for support issues or questions. Include detailed information and any recent changes to the telephone, network or pharmacy environment.

Request for Fusion-Rx Support