CT: Where do you see pharmacy owners putting their technology investment dollars in 2018?
John King: 2018 will continue to see pharmacies invest in technology which helps them better engage patients, compete on value and differentiate their brands.
CT: What existing technology do you think pharmacist should use more in 2018?
King: Smart clinical alerts are an emerging yet proven technology that pharmacists can leverage to expand their relationships with patients, increase pharmacy revenue and make a positive impact on population health. Smart clinical alerts identify patients eligible for pharmacy-administered vaccines in real-time and inside the pharmacist’s existing workflow. In addition to providing revenue growth for the pharmacy’s immunization service line, they also help change the patient’s perception of the pharmacy as a provider of preventative care.
