Simple Ways to Improve Pharmacy Administered Vaccines
People have good intentions to make the right decisions for their health, but they need help. What if you were able to provide thoughtful, timely, personalized messaging to patients and pharmacy staff reinforcing the eligibility and health benefits of vaccinations?
OmniSYS has launched a simple, intuitive service to help pharmacies address this nationwide concern while growing their vaccine service line, distinguishing their brands and improving vaccination rates in the populations they serve. The Vaccine Management Solution (VMS) uses a data-driven rules engine and smart messaging to help pharmacies identify and engage patients eligible for pharmacy-administered vaccines.
Actionable insights are created through identification of patients eligible for influenza, pneumococcal (Prevnar 13 and Pneumovax 23), Tdap and shingles. Using proprietary Software as a Service, VMS leverages claims data, codifies known patient data points, CDC guidelines, and perceived gaps in immunization history. Staff members are informed through smart messaging and real-time alerts integrated into pharmacy workflow that a patient may be eligible for a vaccination.
The identified patients are notified using a multi-modality communication approach that adheres to TCPA regulations. Modalities include a pharmacy-branded HIPAA-compliant mailing, SMS text, interactive voice recognition, email or live agent calls. The communication encourages the patient to visit the care setting for vaccine administration. The solution is pharmacy-system agnostic, does not require additional staffing or changes in pharmacy workflow, and can be implemented within a few weeks.
The ability to automate clinical rules and engage patients on their own terms is a proven and effective way to help increase vaccination rates. Smart messaging and simple reminders can make a positive impact and influence patient behavior. Minimizing pharmacy disruption and providing timely, actionable insight gives the pharmacy the tools needed to successfully improve adult vaccination rates.