OmniSYS Acquires Leading Pharmacy Technology Provider
voiceTech’s Fusion-Rx platform complements the OmniSYS suite of solutions
“In keeping with our mission to improve the health of healthcare, we are always looking for ways to expand our portfolio in order to deliver added value to our pharmacy customers and the patients they serve,” said OmniSYS CEO, John King. “That is why we are excited to announce our recent acquisition of voiceTech and its Fusion-Rx platform.”
Fusion-Rx provides a feature-rich patient communication and adherence platform that fully integrates advanced inbound IVR and Star-adherence outbound messaging as part of patient, pharmacy, and prescriber services. This proven SaaS solution delivers the convenience and connectivity patients expect for 24/7 access to the pharmacy via phone, web, and mobile devices. By automating routine outreach and proactively engaging consumers, Fusion-Rx improves the health of pharmacy patients while simultaneously improving the pharmacy’s bottom line.
“This new technology complements our existing solutions—CareCLAIM, OmniLINK, and Analytix—and enhances our patient engagement capabilities,” explained King. “It also features cloud-based API connectivity to over 60 pharmacy management systems, enabling us to access an expanded dataset, including prescription data that will lead to new engagement opportunities and enhanced business insight.”
“We are proud to become part of the OmniSYS family,” says Tim Garofalo, co-founder and president of voiceTech. “Our companies have similar values and a shared commitment to the industry. With a focus on expanding patient engagement, our blended solution offers promising opportunities for both pharmacies and our company.”
With the purchase of voiceTech, OmniSYS will expand its office locations to include a second operations center in Sarasota, Florida—in addition to its existing operations center in Greenville, TX and corporate headquarters in Dallas. Key executives from voiceTech are expected to remain with the company, enabling the integration of Fusion-Rx into the OmniSYS portfolio while ensuring a seamless transition for existing customers of the product.