In light of these historic events, we want you to know what actions OmniSYS is taking to ensure the safety of our employees and the continuity of the services we provide.
Our Operating Model and Technologies are Not at Risk
First and foremost, we are well-positioned to continue providing our core services including medical claim management, electronic health records, price management and patient communications.
Starting next week, we will be encouraging most employees to work remotely. Working remotely while adhering to all HIPAA and regulatory guidelines is a standard practice within OmniSYS. In certain departments such as our call center, we have implemented new shift schedules and re-assigned work areas to maximize social distancing. As always, our call center will remain available 24 / 7 / 365. We do not anticipate that you will experience any disruption of service. Our entire team remains available to provide all normal services with no restrictions or delays. As we primarily provide technology-enabled services, our risk is low for any interruption of service as a result of the COVID-19 pandemic.
We Stand with the Pharmacy Industry
Finally, we want to offer our unconditional support and appreciation to everyone in the pharmacy industry for helping battle this pandemic. We are truly grateful for your dedication to serving your patients and your community. Should you have any questions about how we can help, please contact us.
